VulnerabilityScan.com

Terms of Service

Last updated: December 15, 2024

1. Agreement to Terms

By accessing or using VulnerabilityScan.com's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.

2. Description of Services

VulnerabilityScan.com provides managed vulnerability scanning services, including:

  • External and internal network vulnerability scanning
  • Web application vulnerability scanning
  • AI-aided triage and prioritization of findings
  • Compliance-ready reporting
  • Access to a customer portal for viewing results

3. Account Registration

To use our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account

4. Authorization to Scan

You represent and warrant that you have proper authorization to scan all targets you submit to our service. This includes:

  • Ownership or control of the systems being scanned
  • Written permission from the system owner if you are a third party
  • Compliance with all applicable laws and regulations

Unauthorized scanning is prohibited and may result in immediate termination of your account and potential legal action.

5. Acceptable Use

You agree not to:

  • Use the Services to scan systems you do not own or have authorization to scan
  • Attempt to exploit vulnerabilities discovered through our Services
  • Share scan credentials or results with unauthorized parties
  • Interfere with or disrupt the Services or servers
  • Reverse engineer, decompile, or disassemble any portion of the Services
  • Use the Services for any illegal purpose

6. Payment and Billing

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to modify pricing with 30 days' notice.

  • Payment is due upon invoice or as per your subscription plan
  • Overdue accounts may be suspended or terminated
  • You are responsible for all applicable taxes

7. Service Level Agreement

We target 99.9% uptime for our portal and scanning infrastructure. Scheduled maintenance will be communicated in advance. Service credits may be available for significant outages as described in your service agreement.

8. Intellectual Property

The Services, including all software, algorithms, designs, and documentation, are owned by VulnerabilityScan.com and protected by intellectual property laws. You receive a limited, non-exclusive license to use the Services for your internal business purposes only.

9. Data Ownership

You retain ownership of your data, including scan target information and results. You grant us a license to use this data solely to provide the Services. See our Privacy Policy for details on data handling.

10. Confidentiality

We treat your scan results and configurations as confidential information. We will not disclose your data to third parties except as required to provide the Services or as required by law.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee that:

  • Our scans will identify all vulnerabilities in your systems
  • Following our recommendations will prevent security incidents
  • The Services will be uninterrupted or error-free

Vulnerability scanning is one component of a comprehensive security program and should not be your only security control.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VULNERABILITYSCAN.COM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Our total liability for any claim arising from the Services shall not exceed the amount paid by you in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless VulnerabilityScan.com from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

14. Termination

Either party may terminate the service agreement with 30 days' written notice. We may immediately terminate or suspend your access for violation of these Terms. Upon termination, your access to the Services will cease and your data will be handled per our Privacy Policy.

15. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Allegheny County, Pennsylvania.

16. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the Services. Continued use after changes constitutes acceptance of the modified Terms.

17. Contact

For questions about these Terms:
Email: legal@vulnerabilityscan.com
Address: Pittsburgh, PA